Returns & Exchanges

At Count's Kustoms The Store, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for unworn and unwashed apparel. If your purchase doesn't meet your standards, we are committed to making it right through a simple exchange or refund process.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our team inspects your return at the shop, we will process your refund or ship out your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing